Company

We want every alert to come with a price, a cause and a fix.

MeerStack is one AI-native platform for the people who keep production running: monitoring, service management, security, models and robots, on one graph and one bill.

A note from the founder

I started MeerStack because the people who keep the world’s systems running deserve better tools. Today they juggle a dozen products, a dozen bills and a dozen versions of the truth, and at 3 a.m. none of them can say what an outage is costing or how to fix it.

I don’t want to build a good-enough product in this field. I want to build the best one: one platform for monitoring, service management, security, models and robots, with AI that does the investigating so people can make the decisions.

This is the work I want my life to be measured by. If we get it right, a team of five will have the same platform and the same AI as a company of fifty thousand, at a price they can actually afford.

— Jonson Li, Founder & CEO
Why now

Three things changed at once.

  1. AI can finally do the investigation.

    Language models can now read metrics, logs, changes and detections, cite the evidence and propose a reversible fix. The slow part of an incident, working out what happened, can take minutes instead of hours, as long as a person still approves the change.

  2. Production now includes GPUs and tokens.

    Teams run models, endpoints and GPU pools next to their services, and sometimes robots next to their racks. The same incident shows up in monitoring, the change queue, security triage and the model endpoint. Separate tools for each make people copy context by hand.

  3. Every minute of downtime has a price.

    Leaders ask what an outage costs, not how many alerts fired. We put dollars at risk on every incident, computed from the business journeys it breaks, with the query behind every number.

What we build

Five domains. One graph. One bill.

  • Observe

    Monitoring, APM, logs and GPU

    Metrics, traces, logs, real-user monitoring and GPU health, with dollars at risk on every chart.

  • Service

    IT service management

    Incidents, on-call, changes, CMDB and assets on the same graph your monitors already use.

  • Secure

    Security operations

    SIEM and cloud detections that know which change, host and owner sit behind every alert.

  • MaaS

    From compute to tokens

    Models, endpoints, GPU pools and a token gateway, with spend and latency per team.

  • Robotics

    Inspection fleets

    Robot telemetry, missions and anomalies, tied to the racks and services they inspect.

Explore the platform

How we work

Principles we hold ourselves to

  • Meer suggests; people approve.

    At the default setting every action Meer proposes needs a person to approve it, and every approval is in the audit trail.

  • Show the work.

    Every number links to the query behind it. Every AI answer cites its evidence.

  • Say it plainly.

    No borrowed logos, no badges we have not earned. We are building toward SOC 2 and will say so until an auditor issues a report.

  • Hosted software only.

    MeerStack is SaaS. We do not ship an on-premises edition.

Company facts

The basics

Brand
MeerStack
Markets
United States, the Middle East, Singapore, Hong Kong and Japan
Delivery
Hosted software (SaaS). Not available in mainland China.
Contact
sales@meerstack.com · All contacts

Run real incidents? Build it with us.

Design partners get hands-on migration from the founding team and a say in the roadmap.